Verification – Look at your knowledge prior to uploading into SAP with pre-validation, improving upon audit processing with greater capacity.
A patch is actually a code-correction for a certain Model of the SAP products. Support deals are a set of one or more patches, and they are introduced on the timetable.
From its inception, SAP's Customer Support has stood out for its expanded part beyond bug fixes and situation resolutions. Every day tasks contain resolving tickets and resolving problems, all directed at maximizing consumer small business worth, securing investments, and optimizing SAP operations. We are a proactive organization companion committed to helping prospects realize their objectives.
Rimini Support™ for SAP entirely supports your SAP software program — together with customizations and all tax, legal, and regulatory updates — at a savings of nearly ninety% on your complete present SAP support expenses, releasing up essential IT money for innovation.
How does one Agenda a specialist for VAR-d support companions and their close shoppers? As VAR-D support companions are mandated to supply 1st and 2nd line support, the use of Agenda an authority channel continues to be produced accessible, given that Could 2021, for existing cases only.
“Using Sunrise has enabled easy conversation concerning IT teams, together with other departments. Automation and agile Operating is paramount to An effective company desk and Sunrise plays a essential section in reaching this.”
The brand new SAP Services and Support eBook clarifies SAP's offerings in a clear, comprehensible way and addresses variations concerning the requirements of recent buyers and professional people.
Expert Chat for VAR-d support companions and their conclude shoppers A operation permitting VAR-delivered support companions to employ Qualified Chat for his or her conclusion shoppers' devices is at the moment not readily available.
Benefit from our considerable reporting capabilities personalized to your requirements, masking historic information and serious-time studies although making sure entry only for appropriate stakeholders.
We don't just increase with you, we guarantee we’re a driving drive behind it. We celebrate your successes more info and acquire your IT to another level with it.
Sensation disappointed with your present IT provider company? We get you, your IT company shouldn’t just be about the pc jargon, it ought to be about check here setting up trust and about understanding that we’ve received your back.
SAP yet again sets the common in consumer support read more innovation, with SAP for Me regarded for its AI-driven attributes, individualized user experience, and seamless support services. Happy for being honored by the ASP!
The new SAP Services and Support e book clarifies SAP's offerings in a clear, comprehensible way and addresses differences among the necessities of recent consumers and professional customers.
SAP will likely not boost expenses for existing SAP Company Support contracts throughout the Preliminary interval one and initial renewal period of time two.three After the contract is out from the Preliminary value lock SAP may possibly improve the support price tag by CPI on yearly basis, topic to agreement phrases.